Within EPA's broad remit, it's activities include:
EPA has become more recognised within the wider industry, and was at the forefront of helping to create BS8848 and also the LOtC Quality Badge for overseas expeditions.
If you have a complaint against an EPA member, we would urge you to contact your provider and seek resolution directly. If this is not possible, we recommend that you contact your local Trading Standards Office or Citizens Advice Bureau.
EPA was founded to create safety standards within the sector and as its board is drawn from across the expedition sector, it is inappropriate for its directors to investigate other member companies.